VouchTap for Healthcare Waitlist
Patient reviews, with the privacy healthcare requires.
Patient contact details are protected health information. Our healthcare edition, with a signed business associate agreement and HIPAA-ready hosting, is on the way. Join the waitlist to be first.
Built for
- Primary care
- Urgent care
- Physical therapy
- Chiropractic
- Med spas
- Optometry
Text Message
Today 5:42 PM
How was your visit to Riverside Family Clinic?
Tap to leave a review
Why a waitlist?
Patient contact details are protected health information under HIPAA. We'll open Healthcare once our HIPAA-ready edition, with a signed business associate agreement, is live. Until then, we don't accept patient information.
Healthcare
What the healthcare edition will do
Privacy first
The healthcare edition will come with a signed business associate agreement and HIPAA-ready hosting.
Replies that protect patients
AI replies will never confirm that someone is a patient or mention health details.
Concerns handled privately
Patients with a concern will reach the practice manager directly, not a public review page.
The customer's side
Simple for your customers, from the first text to your reply
A friendly message, a review page with one tap to Google, and a thoughtful answer from you.
1 A friendly ask
Riverside Family Clinic
Text message · Today
Sent in your business hours, their time
2 One tap to review
Riverside Family Clinic
Thanks for visiting, Maria!
How was it? An honest review helps others find Riverside Family Clinic. It only takes a minute.
Something not right? Tell the owner privately
3 A reply in your voice
Tom A.
Google reviewShort wait, a doctor who actually listened, and a front desk that sorted out my insurance question.
Response from the owner
Drafted with AIThank you for taking the time to share your feedback. Comments like this mean a lot to our whole team. Riverside Family Clinic
Illustration with a sample business and review.
Honest by design
Google and the FTC have clear rules about asking for reviews. The rules are built in, so your team can't break them by accident.
- Every customer gets the same honest ask
- No discounts or gifts for reviews
- Google button for everyone, happy or not
- Texts only 9am to 8pm, one reminder max
- Nobody asked twice within 90 days
- Every message says how to opt out
Healthcare FAQ
Questions we often hear
Can I use it for my practice today?
Not yet. Until the HIPAA-ready edition launches, we don't accept patient information. Join the waitlist and we'll contact you first.
Will you sign a BAA?
Yes, the healthcare edition will include a business associate agreement.
What about wellness businesses like gyms or salons?
Those work today: see our Wellness page.
Is it allowed to ask customers for Google reviews?
Yes, as long as you ask everyone, honestly, with no rewards. That's exactly how we work: every customer gets the same request, and the private feedback option sits beside the Google button, never instead of it.
Do I need special software or equipment?
No. It works in the browser on any phone, tablet or computer. Staff can add it to their home screen like an app.
Who sends the texts?
Staff send them from the shop's own phone with one tap, so there's no cost per text. Automatic texting from your own business number is coming to Pro.
Be first to try VouchTap for healthcare
Join the waitlist and we'll contact you as soon as the HIPAA-ready edition opens.